Deposit Guidelines I
RecommendedEBC offers 24/7 deposit methods.In order to make a deposit, you need to complete the payment transaction within the s...
Deposit & Withdrawal
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What should I know before requesting a withdrawal?
RecommendedWe provide several withdrawal methods, including local bank transfer, cryptocurrency, and international bank wire tra...
Why did the withdrawal/deposit fail?
RecommendedDeposit/withdrawal failure may be caused by the following reasons:You are depositing with a bank card that is not in ...
Deposit Guidelines II
RecommendedQ1: Can I use someone else's account to help me deposit?A: No.All deposits must be transferred using an account under...
Can I deposit/withdraw funds using someone else's bank card?
EBC does not accept third party payments. All deposits must come from account under your name. (All deposits must com...
What is the deposit limit?
Deposit limits vary by payment method. See the deposit page for details.https://www.ebc.com/funding/
Does EBC charge any deposit or withdrawal fees?
EBC does not charge any handling fees for deposits and withdrawals. Please note that some cryptocurrency service prov...
Can I deposit and withdraw money outside of working hours?
We also support deposits and withdrawals over the weekend. Below are the detailed processing times for withdrawals:Lo...
How long does it take to process deposits and withdrawals?
Deposit Processing TimeUnder normal circumstances, deposits on working days are processed within approximately 1–15 m...
Can I deposit and withdraw funds through multiple bank cards?
Yes, you may use any bank card as long as it is under your own name.
Can I withdraw funds from a trading account that still has open positions?
You may submit a withdrawal request; however, please ensure that your account has sufficient funds and that the margi...
Can I withdraw using a different payment method?
For withdrawals of deposited funds, use the original deposit method. Profit withdrawals may use other supported metho...
Can I transfer funds between my trading accounts?
Yes. You may submit a fund transfer request between your trading accounts.Log in to the client portal, then click [My...
Why can’t I submit another withdrawal request?
There is no restriction on the number of withdrawal requests.Should you encounter a 'The numbers of withdrawals is li...
Where do my funds go after I cancel a withdrawal?
Cancelling your withdrawal request will result in the funds being automatically returned to the trading account from ...
Withdrawal Option: International BankWire Transfer
If you need to use this function but your account has not been activated, please contact customer service for help.1....
How do I withdraw funds?
To withdraw funds from your account, please follow the steps below:Log in to the User Center and click on [Withdrawal...
Deposit - International Wire Transfer
1. Log in to the User Center, go to 【My Assets】 → click 【Deposit】 → select 【International Wire Transfer】 2. After se...
Margin requirements for weekend withdrawals
Weekend withdrawals with open positions require a margin level of at least 400% after withdrawal. Over the weekend, m...