Negative Balance Protection is a protective measure provided to clients. If trading activities result in a negative account balance, we will reset the negative balance to zero.
Example
For example, if a trader has an account balance of 50 USD and the account balance becomes -100 USD after positions are closed, the trader will not be required to cover the negative portion of 100 USD. The negative amount will be reset under the Negative Balance Protection mechanism.
Application Conditions
- When the trading account balance meets the following condition: -1000 USD < Account Balance < 0 USD, the Negative Balance Protection button will appear in the User Center. Clients may click the button to submit the application directly.
- If the client has open positions and the account is currently in floating profit, even if the condition 0 USD < Account Balance < 1000 USD is met, the system may still display the Negative Balance Protection button. However, when attempting to apply, the system will display: “Conditions for Negative Balance Protection are not met.”
- Each trading account may apply for Negative Balance Protection only once per hour. Repeated applications submitted within the same hour will not be processed successfully.
- If the account negative balance exceeds 1000 USD, the account will not be eligible for Negative Balance Protection.
Important Notes
- Negative Balance Protection is available only for eligible trading accounts and does not provide unlimited protection against negative balances.
- The system will automatically determine eligibility based on the account’s real-time balance, equity, and open position status.
- If the application fails, please verify the current account status and try again later.