After canceling the withdrawal, the funds will be automatically return back to your primary wallet, and then the funds can be transferred from the primary wallet to the trading account.
You may log in into client CRM system, then click [fund→ transfer→ internal transfer]
Choose which account to transfer and key in amount then click [confirm transfer] will do.
In case you are wondering, which is the primary wallet, you can saw it on your home page.
If the refund still not received, please contact Livechat agent or you send an email to cs@ebc.com, thank you.