- Real-name information cannot be modified.
- Bank card information can be modified in [My Account-File Management-Withdrawal Information] (only for the account holder's own bank card).
- Mobile phone number and email address can be modified in [My Account-Account Management] (security verification is required).
If you lose access to both your registered phone number and email address and cannot perform security verification, kindly contact us via cs@ebc.com or consult our online client support.