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  1. EBC Help Center
  2. Frequently Asked Questions
  3. Trading Terminal

Trading Terminal

  • Which trading terminal can I use?
  • Unable to log in to MT4, why does an "invalid account" error appear?
  • Why does it display a "No connection" prompt?
  • Why is the "New Order" button greyed out?
  • Which server should I use for the MT4/MT5 platform?
  • Why cant i log in to the trading terminal?
  • How to add or remove symbols?
  • How to set up bid line?
  • How can I update timezone in MT4?
  • Why is my pending order not executed?
  • What's the best way to verify the trading hours for all symbols?
  • Why does it prompt "Invalid SL/TP" error?
  • Why does the "Market Closed" prompt appear?
  • Can I partially close my position (reduce the number of open positions)?
  • Can I still trade after the market closes?
  • If my MT4 goes offline, do I need to close all positions I opened?
  • How to view my transaction history?
  • How do I export transaction history?
  • How to view the capital curve in MT4?
  • What is PAMM and how to use it?
  • How to check swap fee charges ?
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